How to Start Dropshipping with BrandsGateway?

Lilla Stefanovszky

With the constant growth of the eCommerce market worldwide, the dropshipping business model has also gained popularity among retailers. According to new statistics, almost 33% of businesses operating online are choosing the dropshipping fulfillment method. This is mainly due to the fact that if you operate as a dropshipper, the barriers of entry to the eCommerce sphere will be relatively low since you will not need to invest in extensive inventory to get your store up and running. But at the same time, you are giving up a huge chunk of your independence. You are handing the control over to your dropshipping supplier on matters like warehousing, order fulfillment, packaging, and shipping which means choosing the dropshipping supplier that is right for your business is key to success with this business model.

In this article, you can read a thorough introduction to BrandsGateway’s dropshipping service and familiarize yourself with the benefits of dropshipping with them.

What is BrandsGateway?

BrandsGateway is one of the fastest-growing B2B online marketplaces in the luxury fashion sector that connects dropshippers with end customers while taking care of everything in between including storing, shipping, delivering, and, even, returning items.

As a dropshipping supplier, BrandsGateway works together with thousands of businesses worldwide that are well into the dropshipping industry. Their highly experienced team is dedicated to source and supply the best quality fashion merchandise to all of their dropshipping partners.

They also pride themselves on outstanding customer service, short response times, and the business support they provide to their customers. The company’s mission is to provide the utmost customer satisfaction at all times and be a trusted and reliable source for buyers at companies of any size.

How much does it cost to get a dropshipping subscription with BrandsGateway?

BrandsGateway is offering three types of subscription packages that include the same services but are billed either monthly, quarterly, or annually. The services included are as per below,

  • All orders fulfilled with no minimum order quantity (MOQ);
  • Orders are automatically forwarded to BrandsGateway after an order is placed in your store;
  • Synchronize the inventory in your store in real-time;
  • Automated solution for stores based on Shopify, WooCommerce, Shift4Shop, and Wix;
  • Access to CSV and XLS files that are updated on a daily basis;
  • Have a dedicated account manager constantly at your service;
  • Access to a currency converter.

In order to benefit from the abovementioned services, you can pick one of the below plans depending on what you think works the best for your business at the moment.

  • Monthly package: as the name indicates, when you are choosing this package you will get billed 295 EUR each month.
  • Startup package: if you decide to go with this package, you can not only enjoy quarterly billing but can also save 34% compared to the monthly package. This way the amount billed quarterly will be 590 EUR every three months.
  • Annual package: again, as the name indicates, this package needs to be paid for once a year. This not only allows you to take care of payments only once a year but also to save up to 66% on your plan and the annual package only costs 1695 EUR yearly.

How to sign up and get started?

Signing up to be a dropshipper supplied by BrandsGateway is easy. First, visit the website and select a dropshipping package you think is the best fit for you then proceed to sign up. Then you can simply enter your billing address, email address, and a password that you will be using in the future to reach your customer account, and your credit card details. Once you have completed this sign-up form you will receive import instructions and tutorial videos on how to install and connect BrandsGateway’s plugin to your store. The biggest advantage here is that you can simply select which categories you wish to import and assign your desired markup and in just a few hours BrandsGateway’s products will be visible in your store. After that, once there’s an order in your store, it’s automatically forwarded to our system and after you pay for it in your BrandsGateway account, it’ll be dispatched within 24 hours and sent to your final customer.

How does dropshipping work with BrandsGateway?

In this section, we will take you through the most important aspects of the dropshipping partnership with BrandsGateway and we will touch on all the crucial points you need to know about. If you still happen to have a question, do not hesitate to reach out to our helpdesk.

The authenticity of the products

All products sold by BrandsGateway are 100% authentic and hold the necessary documentation to prove this. They are purchased from the brands directly in stocklots and come with all the necessary authenticity documentation needed such as tags, warranty, and authenticity cards or certificates. BrandsGateway has zero tolerance towards fakes, replicas, or centerfires.

Getting started and setting up BrandsGateway’s plugin

If you have followed the above steps, now you have your account ready with BrandsGateway. You will first receive an email to your email address that you have provided when signing up that contains the plugin for your store, alongside training videos and tutorials on installation and importing products. BrandsGateway’s plugin is available for multiple systems such as Shopify, WooCommerce, Wix, and Shift4Shop. By clicking the link you have received in the email, you can simply integrate the plugin with your store and can select the product categories you want to sell in the future. With category mapping, you can match the categories in the BrandsGateway plugin to your categories in your store to make sure all products are included and each fall under the right category so your customers can easily find what they are looking for. Also, through the plugin, you can set your margin and the currency you are wishing to sell on your website.

When you have all set up and start selling, as your orders come in they are being forwarded to BrandsGateway automatically. The only thing you will need to take care of is to pay for the orders your customers placed. By logging into your BrandsGateway account and select the “Orders” option from your menu, you will see all your incoming orders that you can either pay or cancel. Once an order is paid for they will be dispatched within the next 24 hours and will be on their way to your customers.

How does the fulfillment process work?

Warehousing and shipping

The products supplied by BrandsGateway are located in several warehouses around the world, depending on the brand and the nature of the product. When you have paid for an order we take a maximum of up to 24 hours to process it and hand over the package to the courier. BrandsGateway has partnered with FedEx, DHL, and UPS to always provide the best delivery option possible to your end customer regardless of the location of the warehouse that ships the items.

Their shipping cost varies depending on the location of the ordered item and the location of the end customer as well. They offer shipping from 15 EUR when the economy service is selected but also have express shipping available at a higher rate. Every package is insured for 30 EUR that can be claimed if the package is lost or damaged. However, you have the opportunity to get additional insurance for any package you like. When the package contains several items or if they are especially expensive it is recommended that you pay for additional insurance. The cost of these varies depending on the total cost of the package. BrandsGateway charges 10% of the total price of the package to insure the package in any case. All products ordered are leaving or warehouse with the necessary documentation for customs but the end customer will be liable for paying the necessary taxes and duties on the order when needed.

Packaging

Due to the regulations of the European Union, BrandsGateway must include an invoice in the package that they are sending out to their dropshippers’ customers. This only includes the address of the warehouse that ships the items with the generic name “Fashion center” on it, so the package is not associated with BrandsGateway in any way. Where regulations facilitate paperless trade, they don’t include an invoice at all. Unfortunately, they aren’t offering customized packaging as they are shipping all orders in their non-labeled boxes. However, you have the option to get the items shipped to you first then apply custom packaging by yourself and send it to the end customer. Once an order is shipped out to your customer, they always share the tracking number with you for better visibility. You can always find the tracking number when you are logged in to your dropshipper account and view the shipment under the “Orders” section in the menu.

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Returned items

As a dropshipper, you might wonder how returns work with BrandsGateway as you are not the one dealing with inventory management. BrandsGateway is accepting returns within 14 business days of the end customer reportedly receiving the package. All returns that are shipped back at a later point in time are rejected. When the item purchased is defective their retail partner should contact BrandsGateway B2B customer service by email and send the most important details of the product such as the date of the purchase and photographic evidence so the issue can be further investigated. If a product was faulty or damaged, you will automatically receive a return label that the end customer only needs to apply on the return package and ship the product back.

When the return is due to any other reason, for example, the end customer doesn’t like the product or they have ordered the wrong size, the return must be paid by either the end customer or the dropshipper. Due to the value of the return package, they require every return to be sent by DHL, UPS, and FedEx. Also, all customs charges should be paid by the customer and when a package is sent back from outside of Europe, a 27 EUR flat rate should be paid for customs. This can either be paid ahead or request a deduction from the amount due to be refunded. Important to note is that all products that are returned must be in their original condition as the end customer received them. They should have all attachments such as boxes, dustbags, and tags with them and they should show no sign of wear, otherwise, the return will be rejected and shipped back to the end customer. After a return is received and authorized, a refund will be issued within 5 business days via PayPal.

Replacement items

BrandsGateway doesn’t normally offer replacement items when a product is returned. Their return policy only facilitates monetary refunds through PayPal after the returned item has been received and checked at one of their partner warehouses. If you would like to offer a replacement item to your customer, you can always place a new order for the same product, and by paying for it you can get it shipped directly to your end customer. The previously purchased item should be sent back to our warehouse within 14 days of receiving it and the purchase price of the first item will be refunded as soon as possible.

Conclusion

As this article highlighted, there are many benefits to having BrandsGateway as your dropshipping supplier. If you have any unanswered questions they are available to answer them both before starting your partnership and also any time while you are a partner. BrandsGateway is encouraging everyone interested in dropshipping to benefit from their 5-star rated customer service and do not hesitate to contact us on WhatsApp, by email, or using the live chat option provided on our website.

About the Author


Lilla Stefanovszky
Fashion marketing professional turned digital marketer. My name is Lilla and I have been working in the fashion industry for 5 years. Currently working at BrandsGateway and helping with the development of the marketing strategy and on occasions writing articles for our audience. When away form the computer, I enjoy outdoors and running with my dogs.

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