Skip to content

How to Avoid Google Ads Suspension for Your Business?

Profile picture of Nedina Gjorgjieva
Nedina Gjorgjieva
Date
23rd August, 2024
Read
5 minutes
Share

Google ads suspension can be a real headache. When your account gets suspended, all your marketing campaigns come to a screeching halt. 

However, by following Google's advertising policies and best practices, you can significantly reduce the risk of suspension. 

Knowing what to do—and what not to do—can keep your ads running smoothly.

In this article, we'll cover:

  • what a Google ads suspension
  • common reasons for suspensions
  • steps to take if your account gets suspended
  • tips on how to avoid suspension in the first place.

Looking for a reliable dropshipping or wholesale supplier?

Join us today for top-quality products and unbeatable prices.

What is a Google ads suspension?

A Google ads suspension occurs when your account violates Google’s advertising policies. 

This can result in your ad campaigns being temporarily or permanently stopped. 

What are the most common reasons for Google ads suspensions?

1. Advertising prohibited products

With Google Ads, there are specific products that are off-limits for promotion.

Here’s why it’s crucial to steer clear of these prohibited items:

  • Counterfeit goods: Selling counterfeit goods is a serious breach of policy as offering fake branded products can negatively impact both consumers and the original brands. 
  • Dangerous products: Additionally, advertising dangerous items is strictly prohibited as well. This includes products such as pharmaceuticals, weapons, explosives, or any substances that pose health risks.

2. Misleading information

Your ad copy must be crystal clear and honest. Misleading information not only frustrates users but also violates Google’s trust.

Here are a few situations in which your ads will get suspended:

  • Clickbait titles: Avoid using headlines that don’t match the content of your business’s landing page.
  • Hidden fees or conditions: All pricing details should be upfront. Hiding extra costs until the user is deep into the process can get your ads pulled.
  • Policy violations related to trademarks: Unauthorized use of trademarked terms in ads or misleading users about the association with a trademarked brand.

Example of a well-constructed Google ad:

google ads suspension

3. Inconsistent or inaccurate business information

Accuracy and consistency are crucial across all parts of your advertising and website, and not only in your ads’ copy. 

If Google detects discrepancies in any of your ad information, it may suspend your account to protect users from potentially fraudulent activity.

  • Inconsistent contact details: Make sure your business name, address, and phone number are consistent in your ads and on your business’s website.
  • Outdated information: Regularly update your business’s hours, store location, and other critical information to avoid confusion.

4. Inaccurate billing information

Keeping your billing details accurate is of the most essential importance. 

Issues related to payment methods can trigger suspensions in the following situations:

  • Expired credit cards: An outdated credit card on file can cause payment failures.
  • Unpaid fees: Failing to settle outstanding balances can also result in a suspension. If your account has overdue payments, Google may pause your ads until the issue is resolved.
  • Unauthorized payment methods: Using a payment method not authorized by Google may cause problems as well.
google ads suspension

5. Unauthorized account access

If your account is accessed without your permission, Google might suspend it as a precaution. 

This includes cases where your account shows signs of being hacked or used fraudulently. 

6. Violation of the egregious policy

Google has very stringent policies regarding egregious content, which covers a range of severe violations including:

  • ❌ hate speech
  • ❌ graphic violence
  • ❌ illegal activities
  • malware.

This policy is in place to ensure that the Google Ads platform is not used to spread harmful or offensive material. 

Any ads or content that promote, support, or glorify any type of egregious behavior will lead to immediate suspension. 

7. Violation of Google ads’ terms and conditions

Google has a comprehensive set of terms and conditions that govern how their advertising platform should be used. 

Violating these terms is another reason that can result in the suspension of your ads. 

Regularly checking for updates to these policies can help you stay on track and avoid any issues that might lead to account suspension.

google ads suspension

What to do if your Google ads get suspended?

Dealing with a Google Ads suspension can be frustrating, but don’t worry—there’s a clear pathway to getting back on track. 

Here’s what you should do:

STEP 1: Review the suspension notification

First things first, thoroughly review the notification from Google. It’s crucial to understand exactly what went wrong before making any changes.

Refer back to Google’s advertising policies and terms and conditions to double-check that you haven’t missed anything.

STEP 2: Make the necessary adjustments

Once you know the reason for the suspension, it’s time to make some changes. 

Remove any misleading claims or prohibited content. Ensure your landing pages are relevant and provide a good user experience for your customers.

Verify that all business information is accurate and all of your payments have been settled on time.

STEP 3: Submit an appeal

After making the necessary adjustments, you’ll need to submit an appeal through your Google ads account. 

This is where you explain what changes you’ve made and how they comply with Google’s policies.

Conclusion

To keep your Google Ads account in good standing, staying vigilant and proactive is key.

  • ✅ Regularly review and adhere to Google Ads policies.
  • ✅ Implement best practices for ad content and targeting.
  • ✅ Monitor your account for unusual activity.
  • ✅ Ensure your billing information is up-to-date.

By following these steps, you can minimize the risk of suspension and focus on what matters most: growing your business.

More on Google

FAQ

The length of a Google Ads account suspension can significantly vary depending on how serious the violation is. Some suspensions are short-term while others may take weeks to get resolved.

Your Google account might keep getting suspended due to repeated violations of Google’s advertising policies. 

To get unsuspended from Google Ads, review the suspension notice for details, address any policy violations, and then appeal the suspension through Google’s support channels. 

Related articles

Our clients' success stories speak volumes about the impact BrandsGateway has had on their businesses.

View More Articles