The Pillars of BrandsGateway Reliability: Worldwide Shipping, Fast Delivery, and Premium Support

Say, your fashion store attracts the right attention, your marketing strategies are on point, and your customers are about to hit that ‘Buy Now’ button.

But one thing doesn’t go as planned – your supplier doesn’t offer you as fast of delivery as your customers are accustomed to nor a wide enough international shipping. On top of that, their customer support can’t really help out and you’re left on your own.

This can easily lead to the abandonment of shopping carts and disappointing reviews.

To prevent finding yourself in such a situation, take all the time you need to make sure a potential supplier doesn’t only offer great products but also great reliability. 

In the following sections, we’ll explore BrandsGateway’s pillars of reliability – worldwide shipping, fast delivery, and premium support – to give you an idea of all the features that make a supplier trustworthy.

With online shopping taking the world by storm, customers now have the opportunity to shop internationally without the need to leave the comfort of their homes. A study claims that up to 57% of shoppers have reported that they’ve been purchasing items internationally.

Targeting an international audience will expand your customer network, spread brand awareness, and increase your dropshipping sales – the more reasons to arrange for your store to offer global shipping.

BrandsGateway’s shipping service will be a remarkable asset to your dropshipping store, providing you with: 

• Global delivery. BrandsGateway can ship products to over 170 countries, enabling you to expand your fashion store internationally.
• Worldwide warehouse location. BrandsGateway’s warehouses are strategically situated at several locations across the globe: Germany, Sweden, Italy, and the U.S. This allows for seamless order processing and incredibly fast shipping to your customers with minimal delay. 

In this day and age where customers’ impatience has been higher than ever, fast shipping has become a given rather than a luxury. Slow product delivery has been reported to be among the top three reasons for cart abandonment during checkout among U.S. customers.

Find more statistics at Statista

BrandsGateway makes sure your store never fails to meet your customers’ expectations by offering a fulfillment service that features:

• Affordable shipping costs. When dropshipping with BrandsGateway, you’ll benefit from cost-effective shipping fees that start at as low as €15 per order.
• Fast delivery. Once orders have been processed within 24-48 hours, the products will arrive at your customers’ addresses within 3 business days for locations within the EU and a maximum of 5-7 working days for deliveries outside the EU.
• Express shipping. For time-sensitive orders, you have the option of express delivery starting at €30 per order.

A critical aspect of dropshipping is the safe and secure delivery of products. Your dropshipping supplier is responsible for ensuring that each package sent out to your customers is treated with the utmost care and delivered intact.

BrandsGateway addresses the concern of delivering orders undamaged by providing dropshippers with:

• Reliable couriers. BrandsGateway collaborates with delivery couriers FedEx, UPS, and DHL, known worldwide for their reliability and secure handling of deliveries.
• Convenient return policy. In the rare occasions of your customers receiving a damaged product or the package has been lost, BrandsGateway has put into place a 14-day dropshipping return policy, counting from the day the order was delivered.

Having access to excellent customer support is essential for maintaining the smooth running of your dropshipping store. Should any unforeseen issues arise, customer service guarantees that you’ll have assistance available to help on the spot.

BrandsGateway understands the significance of this aspect and has assembled a dedicated support service for its dropshippers that comes with the following: 

• A stellar team of customer representatives. BrandsGateway has assembled a dedicated support team of experts committed to offering you unlimited guidance throughout your dropshipping journey.
• Help is offered for all kinds of inquiries. BrandsGateway’s customer service team will assist you in resolving issues regarding shipping, order placements, product updates, lost packages, dropshipping plugins, and many more.
• Multiple support channels. Communication is made easy with multiple support channels, including email, WhatsApp, live chat, and demo calls.
• Great availability. Get in touch with a customer representative Monday to Friday from 4 AM to 5 PM CET.

In a market where finding a reliable supplier is as precious as a rare gem, BrandsGateway shines brightly as a beacon of trustworthiness. 

With worldwide shipping, fast delivery, and premium customer support, BrandsGateway will help you quickly navigate the landscape of dropshipping and ensure your customers are provided with the best shipping service. 

Your dropshipping journey with a reliable supplier can begin today – book a free demo call with BrandsGateway and finally launch your online boutique.